Citizen Space
The most efficient, flexible platform for meaningful public participation
Citizen Space is a consultation and engagement platform that transforms how governments connect with citizens. From high-profile national conversations to neighbourhood issues, our powerful, flexible platform streamlines consultation and engagement, making it simpler for everyone involved.
Join hundreds of organisations using the power of Citizen Space to publish more, do more and get more responses
3.4 x more
published activities*
*on average
396.2% more
responses*
*than our nearest competitor
20+ years
experience
Designed for citizens, built for government
End-to-end consultation and engagement
Everything you need from publishing information to asking questions and analysing responses with access to our data API and AI enhanced analysis available*
Flexible &
customisable
Engage on your terms. Embed maps, share rich media, and capture feedback through image questions, quick polls, and event registrations — all in one place
Best in class
support
Access a team with over 30+ years of combined public sector support. 41% of support queries solved with a single response, 71% solved within 2 responses
Centralised management
One intuitive dashboard for your entire organisation. Easy to use but you'll get access to full comprehensive training. Delivered online with experts
Compliance by design
Highly secure and accessible.
ISO 27001 certified, Cyber Essentials, GDPR compliant, WCAG 2.2 AA
The flexible platform that can say "yes"
Citizen Space 8 is our most adaptable version yet, with a transformative architecture that enables customisations, integrations and automations to fit your processes and workflows.
Core platform
Build surveys, information pages & forms
Access off-the-shelf templates
Translation capabilities
Powerful tagging and analysis tools
Response publishing
Enhanced capabilities*
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Activity templates - Save time with expertly made templates for things like statutory consultation, permits and licensing
AI tools - Speed up the analysis process with First Pass Analysis.
Geospatial - Build beautiful interactive maps and collect location-based responses
API integration - Connect seamlessly with your existing digital ecosystem, including Power BI and Looker Studio
SSO - Enhanced security and simplified team management
Pages - Access beautiful, responsive templates designed to showcase your projects, themes, and groups all in one place
Content design service
*Availability dependent on subscription tier, some features and services may incur at an additional cost
Trusted for critical
government processes
From central government departments to local authorities, Citizen Space is the platform of choice for:
Statutory consultation & research - Policy development, legislation research, calls for evidence.
Community engagement - Climate action, spatial planning, public health initiatives.
Govtech processes - Streamline your permitting and licensing processes.
Citizen Space Geospatial
Enhance your place-based engagement with powerful mapping capabilities that bring spatial data to life. Create interactive maps that share information, ask questions, and gather location-based responses from citizens and stakeholders.
Build beautiful, informative maps - Display geographical information in an engaging, accessible format.
Collect precise location data - Gather place-based feedback for transport plans, spatial development, and environmental projects.
Analyse geographical patterns - Identify spatial trends and hotspots to inform decision-making.
Where we excel
Citizen Space does everything we need it to do – it solves so many problems... I cannot conceive how an organisation could deliver consultation or engagement without it.
David Porteous, Senior Business Intelligence Officer,
The City of Edinburgh Council
Government trust: Our largest central government customers have been with us for an average of 11 years
Proven expertise: Highest profile national activities run on our platform
Superior engagement: Our customers publish 247% more activities than competitors
Exceptional service and support: Our customer success managers are subject matter experts, ensuring you receive the assistance you need
Read about our service
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