Citizen Space makes community engagement straightforward, secure, and compliant.
Citizen Space simplifies the community engagement process and makes it easy for everyone to take part
Remove the barriers
No login. No registration. No friction. Whether someone's responding on their phone at the bus stop or on a library computer, they can share their views in seconds.
Designed for real people
WCAG 2.2 AA accessible from day one. Mobile-first design. Plain English. Screen reader compatible. The technical stuff is handled so you can focus on asking the right questions.
Meet people where they are
Multiple question types let people respond in the way that works best. Add images and videos for context. Use skip logic to show people only relevant questions. For place-based consultations, add interactive mapping with Geospatial.

With Citizen Space, we have the confidence to know that our activity is going to be accessible. People are able to access it through a whole range of devices and using assisted software. It meets all of those requirements without me having to worry about it. It really does make a difference.
Get the insights you need to make confident decisions
See patterns in the responses
Simple charts and filtering let you spot themes quickly. Compare responses by question. Export to Excel, Word, or PDF, or push directly to Power BI for deeper analysis.
Understand the 'why' behind the numbers
Code and tag qualitative responses. Turn text feedback into quantitative data during analysis. See both what people think and why they think it.
Keep stakeholders informed
Real-time dashboards show response rates as they come in. Monitor activity status across all your consultations from one central login.
Community engagement in action
From early-stage idea testing to formal consultation to post-decision follow-up, Citizen Space supports the full engagement cycle. Run climate surveys, service design consultations, neighbourhood planning, and budget engagement all from one platform. You can even manage event registrations alongside your consultations, keeping everything in one place instead of juggling multiple tools.
Climate action plans
Engage residents on carbon reduction targets, local environmental priorities, and behaviour change initiatives. Use varied question types to capture different perspectives and open text for ideas.
Service redesign
Test ideas for changes to local services like libraries, leisure centres, or waste collection. Use images to show design choices, conditional questions to dig deeper, and demographic questions to ensure you're hearing from affected groups.
Neighbourhood planning
Involve residents in shaping their local area. Add interactive mapping to gather place-based feedback and use multiple question types to capture community priorities.
Community events
Register attendees for workshops, drop-in sessions, or public meetings. Manage everything from one dashboard rather than switching between your consultation platform and a separate booking system.