People sitting and relaxing on green grass in a sunny park with large trees and multi-story houses in the background.

Local government

Local authorities use Citizen Space to involve residents in the decisions that shape their communities.

From consulting on local plans and budget priorities to gathering views on climate action and housing, the platform makes it straightforward to run statutory consultations, collect feedback and demonstrate genuine community involvement.

3.4%

more published activities*

396%

more responses*

20+ years

experience supporting the public sector

*Compared to our nearest competitor

Helping councils involve communities in decisions that matter

Unified centralised management

All consultations are published via a central hub. Manage teams and departments. Set who can publish, edit and analyse. Add and remove users.

AI enhanced analysis*

Gain quick insights into sentiment, themes and summaries using or AI powered analysis tool.

Flexible publishing

Run everything from consultations to feedback forms and even event sign ups all from one simple, easy to use dashboard.

Secure response publishing

Publish approved responses, show respondents you're listening, close the feedback loop and build public trust.

Accessible, private and secure

WCAG 2.2 AA compliant ISO 27001 certified and fully mobile responsive. With optional enhancements like speech-to text so even more people can participate

*May incur an additional cost

Citizen Space meets perfectly the part of our Consultation and Engagement Strategy requiring digital formal consultation. Our staff have taken to it easily and we have had overwhelmingly positive feedback.

Kaja Carson, Policy Manager, Birmingham City Council

A suite of tools designed for local government engagement

Whether it's planning decisions, budget consultations or neighbourhood priorities, Delib gives councils the tools to engage residents at every level.

Citizen Space

From formal consultation to grassroots engagement, Citizen Space gives local government the platform to involve residents in the decisions that shape their communities.

A laptop showing an Arlen Hill consultation on Citizen Space
Geospatial
Mobile phone screen showing a webpage about new bus routes in Arlen Hill with instructions and an interactive map to select routes for comments.Large tree with thick trunk casting shadows on green grass in a sunny park.

Geospatial

From planning consultations to transport schemes, gather location-based feedback that's tied to the streets, wards and areas residents know.

Geospatial
Mobile phone screen showing a webpage about new bus routes in Arlen Hill with instructions and an interactive map to select routes for comments.Row of red brick terraced houses with white window frames and pitched roofs under blue sky with clouds.

Dialogue

Bring residents together to discuss, deliberate and shape decisions on the issues that matter most to their communities.

Geospatial
Mobile phone screen displaying a budget simulator website asking to allocate 30 points for transport improvements in Glasgow, with 7 points allocated and 23 points remaining, showing a slider set to improve road safety with explanatory text and an optional comment box.Silhouetted city skyline of various tall buildings under a cloudy sky.

Simulator

Involve communities in the difficult decisions behind budget setting, service prioritisation and resource allocation across your authority.

Built for the work local
authorities do every day

Whether it's planning decisions, budget consultations, community priorities or service changes, our platform handles the engagement work councils rely on.

Consultations

From planning consultations to service redesigns, engage residents and stakeholders on the decisions that shape your authority.

Learn more

Community engagement

Foster meaningful two-way conversations with residents on neighbourhood priorities, local safety and the services they rely on.

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Budget setting

Give residents the chance to work through the trade-offs councils face and see where they'd prioritise spending across service

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Spatial planning

From local plan consultations to major developments, gather geographically-targeted feedback on the planning decisions that shape communities.

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Local authorities trust Delib's tools to deliver transparent, inclusive engagement

Councils and combined authorities of all sizes rely on Delib to run consultations, engage the public and get more responses from the voices in their communities

Trafford Council logo.
Logo of Nottinghamshire County Council featuring a stylized tree inside a rounded 'N'.

Case studies

A useful sounding board: unique insights from citizens with Dialogue

A simple admin experience for hundreds of consultations

A hard-to-reach audience: getting tenants involved in rent decisions

A productive conversation with citizens about budget challenges

A better budget consultation: Simulator boosts engagement

500% boost in budget consultation responses using Simulator

See how Delib's smart digital tools can support your engagement work