Health

Health organisations across the globe use Citizen Space to involve patients, clinicians and communities in shaping better healthcare.


Whether you're an NHS trust improving services, a public health team developing strategy, or a government department consulting on policy, our platform makes it straightforward to gather meaningful input.

3.4%

more published activities*

396%

more responses*

20+ years

experience supporting the public sector

*Compared to our nearest competitor

The secure way to involve patients and communities in health decisions

Unified centralised management

Coordinate engagement activity and manage all data in one place. Simple, secure user permissions and management for flexible control.

AI enhanced analysis*

Gain quick insights into sentiment, themes and summaries using or AI powered analysis tool.

Flexible activity templates

Run everything from consultations to feedback forms and even events all from one simple, easy to use dashboard.

Secure response publishing

Publish approved responses, show respondents you're listening, close the feedback loop and build public trust.

Accessible and secure

WCAG 2.2 AA compliant ISO 27001 certified and fully mobile responsive. With options to add inclusive design enhancements such as speech-to-text.

*May incur an additional cost

Citizen Space is one of the key tools which will allow us to manage change within the NHS, increase consultation…and reach more and more people.

Equality and Diversity Coordinator, Stockport CCG

Get deeper insights and better quality feedback with our full suite of tools

Delib’s engagement tools empowers healthcare providers and service users to participate meaningfully with consultations, service redesigns, feedback surveys, regulatory processes and more.

Citizen Space

Run consultations, get policy feedback, consult with clinicians, healthcare providers and stakeholders. Centralised management of all healthcare data and information for effective patient engagement and outcomes.

A laptop displaying an online safety consultation on Citizen Space
Geospatial
Mobile phone screen showing a webpage about new bus routes in Arlen Hill with instructions and an interactive map to select routes for comments.Blurred image of medical staff in blue scrubs pushing a hospital stretcher through a corridor.

Geospatial

Gather location-based input on health service changes, facility planning and access to care across your regions.

Geospatial
Mobile screen showing Arlen Hill Park Challenge webpage with a skate/bike park idea, its importance, posted by Cool_Ben, and a 4.5 star rating based on 2 votes.Bright hospital corridor with open doors and medical staff talking in the background.

Dialogue

Run structured conversations with patients, clinicians and partner organisations on the decisions that shape local health services.

Geospatial
Mobile phone screen displaying a budget simulator website asking to allocate 30 points for transport improvements in Glasgow, with 7 points allocated and 23 points remaining, showing a slider set to improve road safety with explanatory text and an optional comment box.Empty hospital corridor with blue and white flooring, closed doors on the left, windows on the right, and glass double doors at the end.

Simulator

Give service users a real insight into the trade-offs behind budgets, service planning and resource allocation.

How health organisations
are using Citizen Space

The healthcare sector uses Citizen Space to improve patient engagement and service management. With a structured, transparent way to provide public input or hear from stakeholders, Citizen Space encourages meaningful dialogue between patients, healthcare professionals, and policymakers for more responsive care delivery.

Consultations

From statutory consultations on healthcare reform to internal engagement with staff and clinicians, manage it all in one place.

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Calls for evidence

Gather detailed, structured evidence from clinicians, researchers and specialist organisations to inform health policy and regulatory decisions.

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Feedback surveys

Understand what's working and what isn't — run feedback surveys across your organisation and publish the results transparently.

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Stakeholder engagement

Bring together input from health departments, regulators, providers and partner organisations on the decisions that shape health policy and services.

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Meaningful participation, made simple.

Health departments, regulators and care organisations around the world have used Citizen Space to run consultations, gather evidence and engage stakeholders on the biggest issues facing the health sector.

Ministry of health

Case studies

An accessible independent review of a critical law

Accountability and accessibility: prioritising stakeholder input

A national conversation: crowdsourcing a way through COVID

Running nearly 600 consultations across a national health technology organisation

Better patient and public engagement for local health

Find out more about how we can support your organisation