Large metal electrical transmission towers with power lines against a clear blue sky.

Infrastructure & utilities

Infrastructure and utility organisations often rely on public and stakeholder engagement to inform strategic planning, gather feedback on proposed initiatives, and build confidence in infrastructure planning decisions.
That’s where Delib’s tools come in. We help them do it reliably and compliantly.

Trusted worldwide

by hundreds of public sector organisations

396% more

responses*

20+ years

experience supporting public sector engagement

*than our nearest competitor

Smarter public engagement for infrastructure & utilities organisations

Powerful survey functionality

Citizen Space is built specifically for government consultation rather than general purpose surveying. This means you get everything you need and nothing you don't.

Secure response publishing

Close the loop and give feedback on how public input shaped decision making and planning decisions.

Standardised activity templates

Adaptable templates make running the same processes over and over simple, reducing time spent on administration. 

Secure, private and accessible

We put compliance at the heart of everything we build. Meeting & exceeding standards like Cyber Essentials, ISO 27001 and WCAG 2.2 AA

Simple, powerful analysis

Tag and filter qualative answers and speed up your analysis with a platform built to handle complex reponses.

One of the challenges we had was understanding their willingness to pay for them and what trade-offs, if any, they might make…the participation rates and feedback indicate it was appreciated by our customers too– now that's value for everyone.

Beverley de Kretser

South East Water, Australia

Powering statutory processes for infrastructure and utilities organisations worldwide

Citizen Space

Our flagship platform.

Run engagement activities on energy plans, infrastructure upgrades and national strategies online.

Display of a call for evidence on citizen space
Geospatial
Mobile phone screen showing a webpage about new bus routes in Arlen Hill with instructions and an interactive map to select routes for comments.Smartphone screen displaying a webpage about new bus routes with an interactive map and instructions, set against a background view of ocean waves from a high offshore platform.

Geospatial

Interactive geospatial mapping provides spatial feedback on things like energy corridors, infrastructure zones, water network upgrades and more.

Geospatial
Mobile screen showing Arlen Hill Park Challenge webpage with a skate/bike park idea, its importance, posted by Cool_Ben, and a 4.5 star rating based on 2 votes.Calm river with reflections of trees and grasses under clear blue sky, with a boat on the left side.

Dialogue

Hold open, structured conversations between stakeholders and the public on service areas, operational initiatives and environmental planning.

Geospatial
Mobile phone screen displaying a budget simulator website asking to allocate 30 points for transport improvements in Glasgow, with 7 points allocated and 23 points remaining, showing a slider set to improve road safety with explanatory text and an optional comment box.Mobile phone screen displaying a transport improvement app with a slider to allocate points for road safety, set against a backdrop of wind turbines at sunset.

Simulator

Use Simulator to get public input on investment priorities across the sector, Exploring trade offs, seeing consequences in real time and building public trust and support.

How utilities and infrastructure
organisations use Citizen Space

Statutory consultations

Run internal and public consultations on plans, structural changes and environmental initiatives. 

Learn more

Energy & Net Zero

Engage citizens and stakeholders in establishing a sustainable route to Net Zero.

Learn more

Spatial planning

Use geospatial mapping to get location-based feedback on proposed plans and changes to infrastructure.

Learn more

Climate engagement

Have an open dialogue with the public and stakeholders on climate change initiatives and future planning to build an overall consensus on action plans.

Learn more

We have turned the citizens’ proposals into borough-wide policies and community-led action in this Climate Action Plan. This Action Plan represents the culmination of this work, and defines the first of two five year plans for how we will move towards zero carbon and address the crisis.

Councillor Adam Harrison

Cabinet member for a Sustainable Camden

Trusted with powering large infrastructure and utility conversations worldwide

Environmental protection authority

Case studies

A better way to communicate water bills with Simulator

Improved call for evidence response rates on Citizen Space

Putting £1.8 million in the hands of the community: Vattenfall's fund consultation with Dialogue

Immediate increase in participation with Citizen Space

Moving beyond the bare minimum and building a culture of engagement

Dynamic planning consultations with Citizen Space's configurable hub

Find out more about how Citizen Space supports major infrastructure projects