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State and federal government

From federal policy consultations to state and local engagement, government organisations across Australia and New Zealand trust Citizen Space to handle the processes that shape public decisions.

3.4%

more published activities*

396%

more responses*

20+ years

experience supporting the public sector

*compared to our nearest competitor

The complete platform for consultation and engagement

Unified centralised management

All consultations are published via a central hub. Manage teams and departments. Set who can publish, edit and analyse. Add and remove users.

AI enhanced analysis*

Gain quick insights into sentiment, themes and summaries using or AI powered analysis tool.

Flexible templates

Run everything from consultations to feedback forms and even event sign ups all from one simple, easy to use dashboard.

Secure response publishing

Publish approved responses, show respondents you're listening, close the feedback loop and build public trust.

Accessible and secure

WCAG 2.2 AA compliant ISO 27001 certified and fully mobile responsive. With optional enhancements like speech-to text so more people can participate

*May incur an additional cost

The simple and clean interface of Citizen Space has helped the agency establish a clear internal cultural standard for online consultations.

Donna Weston, Communications Coordinator, WA EPA

The complete toolkit for government consultation and engagement

From statutory consultation to stakeholder engagement, our platform gives government organisations the tools to run transparent, accessible processes that deliver actionable outcomes.

Citizen Space

From federal policy consultations to local engagement, Citizen Space handles the full consultation lifecycle. Design, response collection, analysis and transparent reporting.

Geospatial
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Geospatial

Let communities and stakeholders share location-specific feedback on infrastructure projects, planning decisions and regional policy tied to the areas that matter.

Geospatial
Mobile screen showing Arlen Hill Park Challenge webpage with a skate/bike park idea, its importance, posted by Cool_Ben, and a 4.5 star rating based on 2 votes.Sunset rays break through clouds over a lush green mountain valley with rocky cliffs in the foreground.

Dialogue

Bring diverse voices together to discuss, deliberate and shape decisions on policy development, regulatory reform and service design.

Geospatial
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Simulator

Help communities and stakeholders understand the trade-offs behind government decisions and see the real-world impact of different approaches.

Built for the work
government does every day

From statutory consultation to policy development and stakeholder engagement, our tools support the full range of government consultation and engagement work.

Consultations

Meet your statutory consultation obligations with a platform built for transparency, accessibility and secure response collection.

Policy research and surveys

Run policy research and targeted surveys to gather the evidence you need to shape legislation, strategy and service delivery.

Stakeholder engagement

Bring together input from departments, agencies and partner organisations on the decisions that shape policy and service delivery.

Calls for evidence

Collect detailed, structured submissions from stakeholders, experts and the public to inform policy development and regulatory decisions.

Trusted by federal, state and local government across Australia and New Zealand

Government organisations across the globe use our tools to run consultations, gather evidence and engage stakeholders on the decisions that shape policy and services.

The Ministry of Justice of New Zealand emblem featuring a crown atop a shield with a kiwi, two stars, and fern leaves.
Environmental Protection Authority

Case studies

A better comment on referrals process with Citizen Space

A better way to communicate water bills with Simulator

Zoning and planning permits with Citizen Space

Refreshingly easy: giving students a say on how their fees are spent

Impressive quality of responses with Simulator

Maintaining regulatory transparency with response publishing

Ready to see our tools in action?