Central government
Central government uses Citizen Space to run compliant, credible statutory consultations. Consult the public, manage public feedback at scale, and shape policy with confidence and compliance.
Policy consultation and stakeholder engagement on a national scale
Unified centralised management
All consultations are published via a central hub. Manage teams and departments. Set who can publish, edit and analyse. Add and remove users.
AI enhanced analysis*
Gain quick insights into sentiment, themes and summaries using or AI powered analysis tool.
Standardised activity templates
Adaptable templates make running the same processes over and over simple, reducing time spent on administration.
Secure response publishing
Publish approved responses, show respondents you're listening, close the feedback loop and build public trust in decision making.
Accessible and secure
WCAG 2.2 AA compliant ISO 27001 certified and fully mobile responsive. With optional enhancements like speech-to text so more people can participate
Data API
Access our market leading data API which lets data flow between systems you already know and love
like Microsoft Power BI.
*may incur an additional cost
Consultations give people in all walks of life a chance to get involved in the work of government. It is an important part of the policy-making process. Citizen Space is the Northern Ireland Civil Service preferred surveying tool, which allows the public to respond to consultations online.
Government of Northern Ireland
Tools purpose-built for the work central government does
Citizen Space
Handle consultations, evidence gathering and stakeholder engagement at national scale with tools built for transparency, accessibility and secure data handling.
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Geospatial
Gather geographically targeted input on everything from HS2 to regional development, mapped to the communities and areas that matter.
Dialogue
Foster constructive debate on national policy, regulatory reform and cross-departmental priorities with discussions that stay focused and productive.
Simulator
Engage the public in national spending priorities and policy trade-offs by making complex decisions tangible and understandable.
How central government uses Citizen Space
Whether it's ministerial consultations, calls for evidence or policy development, our platform handles the consultation and engagement work central government relies on.
Statutory consultation
Run statutory and ministerial consultations on legislation, regulation and policy with a platform built for the security and transparency central government requires.
Calls for evidence
Run open or invite-only calls for evidence on policy reform, regulatory change and legislative proposals with tools built to manage submissions at scale.
Public inquiries
Trusted by major national inquiries to gather evidence, manage submissions and engage the public on issues of critical national importance.
Policy research
Gather the evidence and insights needed to inform policy development across government, from targeted surveys to large-scale public research.
We wanted to make the process of responding to the consultation as simple as possible - simple for users to express their views, and simple for us to redact, analyse and publish those responses... We were very happy with the outcome.
The Scottish Government
Central government trusts our purpose-built evidence gathering tools to deliver high-profile statutory consultation and policy engagement
Departments across Whitehall choose Citizen Space over generic survey tools because it's purpose-built for the statutory consultation, evidence gathering and engagement central government depends on.
