Permits and licensing
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Run compliant permit consultations, gather structured feedback on applications, and demonstrate proper regulatory process - all from one secure platform.
Environmental permits, planning applications, and licensing consultations come with strict legal requirements. You need to publish applications clearly, gather feedback within scope, document the process properly, and show how representations were considered.
Spending too much time on routine permit applications? Let us show you what Citizen Space can do.
Make permit consultations repeatable and audit-ready
Create templates for common permit types
Build or request custom activity templates for your standard permit consultations - environmental permits, planning applications, waste licensing. Clone and customise for each new application. Manage all active consultations from one central dashboard alongside your policy consultations and community engagement.
Meet statutory requirements
WCAG 2.2 AA accessible. Secure data handling. Full record of when applications were published and responses received. Publish consultation summaries to demonstrate transparency. Everything documented for potential legal scrutiny.
Help consultees understand what's in scope
Publish the application, supporting documents, and clear guidance on what can and cannot be considered. Add site plans and maps where relevant.
Reach statutory consultees and the public
Notify statutory consultees by email. Publish for public comment without requiring login. Track who's responded and when. No barriers for legitimate objectors or supporters.
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The simple and clean interface of Citizen Space has helped the agency establish a clear internal cultural standard for online consultations.
Permit types handled on Citizen Space
Whether you're a planning authority, environmental regulator, or licensing body, Citizen Space supports statutory consultations across the full range of permits and licences. Handle multiple applications simultaneously from one platform instead of separate systems for different permit types.
Environmental permits (EPR)
Consult on permits for industrial processes, waste operations, water discharge, and radioactive substances. Publish technical assessments, gather representations from statutory consultees and the public, and document consideration of environmental impacts.
Planning & development applications
Run consultations on building works, land use changes, and major developments. Publish site plans, collect neighbour representations, and maintain a clear record of the consultation process.
Transport & highways
Gather input on traffic regulation orders, road closures, and changes to transport infrastructure. Use images and maps to show proposed changes and collect structured feedback on impacts.
Healthcare & social care licensing
Support licensing consultations within regulated sectors on a secure, compliant platform with proper data handling and privacy by design.
How permit consultations work on Citizen Space
- Publish the application: Share permit details, supporting documents, and clear scope of what can be considered
- Notify and gather representations: Email statutory consultees, publish for public comment, collect structured responses
- Assess material considerations: Review representations, identify material concerns, separate in-scope from out-of-scope issues
- Document and publish decision: Show how representations were considered and publish your determination
See Citizen Space for permits and licensing in action
Book a demo and we'll talk through your specific permitting processes - whether that's environmental permits, planning applications, or licensing consultations and offer a tailored solution that matches your workflow.
