Digital Traffic Regulation Order (TRO) Management
The future of Traffic Regulation Order management is online. The TRO Discovery Project and the DfT have identified a need to update manual processes to digital systems.
Delib was heavily involved in the beta DTRO pilot with DFT and TRO data from Citizen Space can be published directly to the central repository via our market leading API, making your orders discoverable by sat nav providers, enforcement systems, and connected vehicle infrastructure.
This shift enhances efficiency, transparency, and accessibility, ensuring that traffic regulations are managed more effectively and are easily accessible to the public and stakeholders.
Using Delib’s citizen engagement platform, Citizen Space, you can save time, ensure legal compliance and improve response rates for better TRO and TTRO (Temporary Traffic Regulation Order) management.
Why highways teams are moving TROs into Citizen Space
Save time on setup
Stop rebuilding every TRO consultation from scratch. Create templates for your standard order types - whether that's parking restrictions, school streets, or experimental zones - and save all the page layouts and question structures. When you need to run a new consultation, pick the template that fits and customise it for the specific need. A process that used to take two hours drops to 10 minutes.
Make TROs understandable
There are plenty of options for delivering information on Citizen Space. You can publish simple text based information pages, show affected streets on interactive maps, with Citizen Space Geospatial, and even add photos or rich media of current conditions alongside questions. All this means you can inform at the point of response and get higher quality responses. Help residents get a better understanding of proposed changes.
Gather structured objections and representations
Collect responses through proper forms instead of sorting through emails and paper letters. See all representations in one place. Export for your formal report.
Meet statutory requirements
Visibility of when consultations opened and closed. Publish notices and orders. Document responses received. Everything ready for legal scrutiny if an order is challenged.
Integrate with your existing systems
Push TRO consultation data directly to your highways management system or GIS via API. Connect to Power BI for reporting. No more manually moving data between systems and risking transcription errors.
Citizen Space meets perfectly the part of our Consultation and Engagement Strategy requiring digital formal consultation. Our staff have taken to it easily and we have had overwhelmingly positive feedback.
1 in 5 public Citizen Space activities are highways-related
Citizen Space is used by local authorities and highways teams to consult on the full range of transport and highways work - from TROs to active travel schemes to 20mph zones. Run all your highways consultations from one platform instead of separate systems for different consultation types.
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How Digital TROs work on Citizen Space
Statutory TRO consultations
Run legally compliant consultations on permanent orders. Publish statutory notices, show affected streets on maps, collect objections and representations in structured formats. Document the full consultation process.
Temporary Traffic Regulation Orders (TTROs)
Consult on temporary orders for roadworks, events, or emergency closures. Use saved templates to publish quickly. Notify affected residents and businesses. Gather feedback on impacts.
Experimental Traffic Orders (ETOs)
Run consultations on trial schemes while they're in effect. Collect feedback on how experimental orders are working in practice. Use responses to inform decisions about making orders permanent.
Early engagement before formal consultation
Gather input from residents and businesses before drafting a TRO. Test support for potential traffic measures. Use early feedback forms and quick polls to gather sentiment and refine proposals before proceeding with statutory consultation.
The Digital TRO process on Citizen Space
- Set up your TRO consultation: Import GIS data to show affected streets. Add statutory notices and supporting information. Use templates for standard TRO types to save setup time.
- Publish and notify: Launch your consultation. Email affected residents and businesses. Publish on your highways pages. Make it accessible for anyone to view and respond.
- Gather representations: Collect objections, representations, and general comments through structured forms. See all responses in one central dashboard instead of scattered across emails and paper.
- Analyse and report: Export responses for your formal report to committee. Code themes in objections. Chart common concerns. Show how many representations supported or opposed the order.
- Publish the outcome: Share your decision and show how representations were considered. Close the feedback loop with affected residents.
Join 20+ UK authorities currently using Citizen Space to modernise TRO and highways processes
Highways teams across the UK are already moving TRO consultations online ahead of any mandatory requirements. Get set up now while you have time to test and refine your processes. Book a demo to see Digital TRO management in action.
