Traffic management in one of Britain's newest cities with Citizen Space
The challenge
Wolverhampton is one of the newest cities in the UK, having been awarded the status in 2000. With a population of more than 250,000, it is significantly more densely-populated than the UK on average. Like many British cities, this means that Wolverhampton faces continual challenges around efficient travel and public transport – especially when it comes to personal car use. As a result, the City Council undertakes frequent reviews of parking and pedestrian zones, one way systems and other traffic calming plans. They needed a simple to use, centrally managed hub to aggregate all this activity in a clean and user-friendly way.
The approach
In line with their statutory duty, the City of Wolverhampton Council regularly engages with residents on any changes to traffic measures that may affect them – everything from the placement of 'speed cushions' to the introduction of new loading restrictions.
In order to open up access to the widest possible audience, the Council publishes each of these consultations, and all of its Traffic Regulation Orders (TROs), online by default – using Citizen Space.
Wolverhampton make it easy for people to find the engagement activities that are relevant to them by publishing each exercise with a clear title, interest tags ('highways', 'parking' etc) and the geographical areas it covers.
By using a consistent, user-friendly approach, Wolverhampton are making it easier for both council staff and members of the public to engage with their transport plans.
The details
The council also provides all the relevant documentation for each decision under consideration, uploading supporting documents and detailed plans alongside the consultation notice. This means that residents can make a more informed response, with access to all the necessary contextual information in one place.
We believe that enabling more people to travel independently can have a transformational effect on their lives. We want to hear what people think about our new policy which promotes safety and independence for our residents and the right level of support for those who need it.
Delib is a govtech leader specialising in consultation and engagement, trusted by over 600 government organisations worldwide, including major planning projects. Since 2004, we've been building secure, accessible digital platforms to make participation simpler, fairer, and more inclusive. Our flagship product, Citizen Space, was built in collaboration with the UK government and has supported more than 11 million responses across over 110,000 democratic activities.