Close-up of a lit blue police car emergency light bar at night.

Blue light services

Police, fire, rescue and other emergency services build trust and transparency through meaningful engagement. Delib's smart tools make connecting with citizens and communities simple and accessible.

3.4%

more published activities*

396%

more responses*

20+ years

experience supporting the public sector

*Compared to our nearest competitor

Supporting blue light service prioritisation & engagement

Unified centralised management

Coordinate engagement activity and manage all data in one place.

AI enhanced analysis*

Gain quick insights into sentiment, themes and summaries using or AI powered analysis tool.

Flexible templates

Run everything from consultations to feedback forms and even events all from one simple, easy to use dashboard.

Secure response publishing

Publish approved responses, show respondents you're listening, close the feedback loop and build public trust.

Accessible and secure

WCAG 2.2 AA, Cyber Essentials, ISO 27001 certified, GDPR compliant and fully mobile responsive.

*May incur an additional cost

There has been an increase in response rate to our public consultations by about 500% since switching to Citizen Space.

Insight & Engagement Lead, Police Scotland

Delib’s full suite of

blue light engagement solutions

Citizen Space

Run consultations, publish information, event sign-ups, and feedback forms from one easy-to-use, centrally managed platform.

Geospatial
Mobile phone screen showing a webpage about new bus routes in Arlen Hill with instructions and an interactive map to select routes for comments.

Geospatial

Let residents drop pins, draw boundaries and share their views directly on the map. From neighbourhood policing priorities to public safety consultations, geospatial tools make it easy to collect and analyse location-based feedback at any scale.

Geospatial
Mobile screen showing Arlen Hill Park Challenge webpage with a skate/bike park idea, its importance, posted by Cool_Ben, and a 4.5 star rating based on 2 votes.Aerial view of a wildfire burning through a dark landscape with thick smoke and an orange sky at sunset.

Dialogue

Whether it's an open public debate on community safety or a closed conversation with a small group of specialist advisors, Dialogue keeps the discussion focused and productive. Even on the trickiest topics.

Geospatial
Mobile phone screen displaying a budget simulator website asking to allocate 30 points for transport improvements in Glasgow, with 7 points allocated and 23 points remaining, showing a slider set to improve road safety with explanatory text and an optional comment box.Blurred police car with flashing blue lights driving on a wet city street at dusk.

Simulator

From setting out your Police and Crime Plan priorities to engaging communities in budget decisions, Simulator turns complex, high-stakes trade-offs into something residents can genuinely get involved in.

How blue light services use Delib tools for better digital engagement

Fire and rescue services, the police service and others use Delib tools for consultation, priority setting and better community engagement.

Consultations

Run public-facing consultations on policing priorities, force restructuring and community safety, as well as internal surveys across your organisation.

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Priority setting

Give the public a meaningful say in how policing resources are allocated across your communities.

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Community engagement

Run meaningful two-way conversations with your communities, from local safety concerns to broader policing decisions.

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Stakeholder engagement

Run closed, focused conversations with the partners and organisations that help shape how your organisation operates.

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Powering consultation and engagement for leading blue light services worldwide

We’re trusted by major blue light services to improve efficiency and support everything from nationwide initiatives to smaller local prioritisations.

Fire and rescue service

Case studies

A two-phase consultation on women's safety using geospatial feedback

Building trust through community engagement with Police Scotland

Public policing priorities: engaging citizens with tricky decisions

Ideas jams and continuous improvement: how Metro South Health crowdsources better healthcare

Building trust with Simulator: citizen priorities for blue-light services

Find out more about how we can support your organisation