Citizen Space is the digital platform for democratic involvement

Citizen Space is the digital platform for democratic involvement

Single platform for democratic processes including:

  • Formal policy consultation
  • Resident and user surveys
  • Spatial planning
  • Permitting and licensing processes
  • Calls for evidence
  • Publishing responses and outcomes

Request a demo to find out how Citizen Space improves your democratic process.

Citizen Space interfaces on tablet and mobile devices
Black and white photo of Jason Kitkat

"Our old tools were really antiquated and hard to use internally. As a modern tool with a proven track record, Citizen Space lowers barriers to entry. That's really important."

- Jason Kitkat, Essex County Council, UK.
Replace inefficient processes

Replace inefficient processes

Put an end to outdated methods. Use online to augment offline processes. Save time and money.

Consolidate tools

Consolidate tools

Stop managing multiple licenses and suppliers. One central place to find everything.

Reduce Costs

Reduce cost

Free upgades, unlimited use. Fixed price subscription with no per-consultation or per-user costs.

Citizen Space increases the quality of involvement

Citizen Space has been in continuous development with customers for over 10 years, and is in use with 180+ government organisations around the world. It's proven to enable delivery and oversight of high quality democratic involvement activities.

Two Citizen Space screenshots showing how different types of information are organised hierarchically
Central admin dashboards

Central admin dashboards

Find and control all activities in one dashboard. Quickly see status, responses and results in real-time.

Fosters good practice

Fosters good practice

Careful design combined with worfklow templates helps staff run democratic processes with confidence.

Compliance and privacy

Compliance & Privacy

You own and control the data. Always hosted in your territory. Built with privacy-by-design principles.

Vastly improves quality of response

Inform people about issues and options at the point of response. Present information in ways that are easy to digest. Respondents can deliberate easily and provide meaningful responses.

A Citizen Space survey page, with well structured information
Flexible and adaptable response mechanisms

Flexible and adaptable response mechanisms

Linear and non-linear response formats. 16 question types. Skip logic. Build what your users need.

Convey information meaningfully

Convey information meaningfully

Typography optimised for readability. Use pictures, video and other media to bring a democratic process to life.

Structure information for greater deliberation

Structure information for greater deliberation

Use Fact Banks to allow respondents to select the depth of information they wish to engage with.

"When you jump onto Citizen Space you’re straight in there giving your say. There’s no barrier to it. Citizen Space plays a huge part in actually getting a response rather than just giving a reaction."

Julie Clausen, Hamilton City Council, New Zealand

Analysis

A consultation or involvement exercise is only as good as the insight that can be gained from it. Without analysis tools, the responses become a burden rather than a rich source of useful data.

Navigate & Filter

Navigate & Filter

Explore data by response or by question. Use filters to examine data subsets. Combine filters for sophisticated queries.

Code / tag

Code / tag

Analyse qualitative data with ease by coding/tagging text-based responses thematically.

Cross-tab and chart

Cross-tab and chart

Correlate answers from multiple questions. Use data tables and charts to discover trends in the response data.

"What we really wanted was an integrated platform that has the analysis, data collection, and survey design as well.
That’s why we really liked Citizen Space."

Florence Obinna, London Borough of Hackney, UK

It's easy to get started with Citizen Space

Citizen Space is web-based. There's no software to install, which means no extra work for your IT team. You own all the data collected. Our robust security keeps it safe. A dedicated account manager will provide support for deployment and beyond.

"I would like to thank and compliment the staff of Delib for their professionalism and the level of service they have provided during our first year using Citizen Space. It is always daunting when trying to change one's work practices and they have assisted and guided us with great patience during this time. They are a pleasure to work with."
- Jim Ryan, Press Officer, Dún Laoghaire-Rathdown County Council, Republic of Ireland

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