Delib Learn

Training and resources to get the most out of our democracy platforms

Training & Consultancy

We provide introductory and advanced training to help our users get the most out of our products. This is delivered by our dedicated account managers and designed to give hands-on experience of using the tools.

Working with 150+ government customers worldwide, we run training sessions most weeks of the year. We work with organisations of all types and sizes to build their teams’ digital skills.

We surveyed 271 training attendees from 50 organisations: 100% found the training useful and 100% would be likely to recommend it to others.

What training does Delib offer?

Find out more about the different options below and drop us a line at support@delib.net to arrange a session.

Your choice of location: in person or remote

If you’re interested in receiving training in person, we can come to a venue of your choice and deliver training on-site for up to 10 people. Each attendee needs access to a computer, and we will need a screen or projector to demonstrate how to use the tools.

If your preference is to receive training remotely, we deliver this training over a video call and screen share for up to 10 people.

Training for beginners

We provide a comprehensive training day if you're new to our tools which covers all of the basics — how to log in, add content, view and export data, and much more. This full day session is recommended for anyone who is new to Citizen Space and wants to get to grips with it.

We can either organise a dedicated session for users from your organisation or, if you only have a small number of people who need training, we periodically run mixed group training sessions — these cover the same content but are designed for people from multiple organisations to join and are charged per person. Visit our Upcoming sessions page to find out when the next session will be.

Advanced training

If you've used our tools for a while and are interested in learning more about some of the advanced features, we offer bespoke training sessions. These are half day or a full day sessions, depending on what you’re looking to cover.

We also run advanced group training sessions — focused on building specific Citizen Space skills — and are charged per person. Check the Upcoming sessions page to find out when the next advanced session will be.

Consultancy

As well as training we also offer consultancy sessions, which are an opportunity to book some time with an account manager and use their expertise to meet your needs. We assist with designing and building your survey in Citizen Space or your challenge in Dialogue, helping you to prepare for your activity and sharing top tips on how to ensure that it goes successfully.

Webinars

We also host free webinars on a range of topics to help you create accessible and engaging surveys in Citizen Space.