Our customers: Health

Public sector health organisations at every level use Delib tools to manage and run their involvement activity, online. These digital platforms bring convenience and coordination to otherwise complex tasks, making it easy for healthcare bodies to engage digitally with patients, the public and stakeholders.

Organisations like these use Delib tools because they're the most flexible, user-friendly and cost-effective way to run digital consultation and involvement activity.

Healthcare policy

Cancer prevention in WA: large scale engagement on a vital issue

The Western Australia (WA) Department of Health used Citizen Space to gather information online for their report on cancer control. Hundreds of responses from a wide range of participants allowed them to add rich qualitative evidence to their statistical findings, and to identify some key themes in public understanding of cancer prevention.

Other healthcare policy consultations using our tools include:

  • Digital-first primary care, NHS England
  • Sale of energy drinks to children, UK Dept of Health & Social Care
  • Metro South Disability Plan, Queensland
  • Standardised packaging of tobacco products, UK
  • National Action Plan for Endometriosis, Australian Government Department of Health and Ageing
  • Housing, homelessness and mental health, Australian Mental Health Commission
  • Standards for Optical Businesses, General Optical Council, UK

This consultation process has generated momentum in bringing together a range of organisations and individuals, including the general public, to discuss cancer prevention in WA.

Chief Health Officer's report, Government of Western Australia Department of Health

Local services and hospitals

Joint Strategic Needs Assessment – collecting stakeholder input

Stockport's Health and Wellbeing Board undertake a regular, in-depth review of health and social care needs in the area. They use Citizen Space to run the online survey component and gather input from local commissioners, staff and service users.

Other local service consultations using our tools include:

  • Transforming Mental Health Services in Camden and Islington, UK
  • Caboolture Hospital Patient CaRE Survey, Queensland
  • Hounslow Joint Health and Wellbeing Strategy, UK
  • Minor Injuries Unit Consultation, Staffordshire, UK
  • Future model for acute paediatric services in Northern Trust hospitals, Northern Ireland
  • The Prince Charles Hospital Patient Experience Survey, Queensland
  • Arts Strategy for East Lothian Community Hospital, UK

Citizen Space is one of the key tools which will allow us to manage change within the NHS, increase consultation…and reach more and more people.

Equality and Diversity Coordinator, Stockport CCG

People choose our platforms to save them time and money, and to boost their engagement.

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