Mastering the Public Consultation Process: The Ultimate Guide
Run consultations people actually want to take part in. Whether you're a consultation lead at a local authority, a policy officer running a statutory process, or an engagement team moving to a digital-first approach, this guide covers the decisions that determine whether a consultation produces useful evidence or just a pile of responses.
Expectations have shifted and more respondents than ever expect accessible information, regular updates and a clear account of what their input changed, and they expect it without a paper form. This guide covers how to meet that standard, from setting objectives through to reporting back.
Download the guide to find out:
- How to define objectives and success metrics that hold up, and stay on the right side of the Gunning Principles
- How to design questions that produce actionable insight, and set up your analysis framework before responses start arriving
- How to reach every stakeholder group across digital and non-digital channels, without leaving anyone behind the digital divide
- A step-by-step implementation guide for going digital-first, plus case studies from the Scottish Government and Buckinghamshire Council
About Delib
For over a decade, our platforms have been trusted by over 600 government customers to run over 75,000 engagement activities and have collected over 9,000,000 responses from citizens.
We created these easy-to-use templates with input from real customers to make work easier for planning and policy professionals just like you.
