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Impact Report 2024

Read Delib's 2023/2024 impact report. Over 10,600 published activities, 1.2 million responses, and the trends shaping public consultation across the UK, Australia and New Zealand.

In 2023, Citizen Space supported over 10,600 published activities and 1.2 million responses across local government, central government, regulatory bodies and beyond. This report, the first in an ongoing series, takes a data-led look at who was using the platform, what they were consulting on, and what the patterns reveal about the direction of public engagement.

It covers a year in which transport and planning dominated the agenda, climate and energy activities grew significantly, and local authorities accounted for over 42% of platform activity.

What's inside:

  • Five years of platform growth data, showing a 75% increase in published activities from 2019 to 2023
  • A breakdown of organisation types and activity types, including the rise of permitting and licensing processes
  • Regional trend analysis for the UK, Australia and New Zealand
  • Deep dives into the year's leading topics: transport and highways, housing and planning, climate and energy, education, health and social care, and regulation
  • A product roadmap covering Delib's priorities for the following 12 to 18 months, including API integrations, AI exploration, new activity templates and communications improvements

About Delib

For over a decade, our platforms have been trusted by over 600 government customers to run over 75,000 engagement activities and have collected over 9,000,000 responses from citizens.

We created these easy-to-use templates with input from real customers to make work easier for planning and policy professionals just like you.

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