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Dialogue Product Guide

Everything you need to understand how Dialogue from Delib helps public sector organisations run structured, constructive conversations online, from national policy discussions to closed stakeholder engagement.

Dialogue is a digital platform built for deliberative engagement. Where consultation tools collect responses, Dialogue creates genuine conversation, giving participants the space to share ideas, build on each other's contributions, and surface consensus through ratings.

It's used by public bodies around the world, from national governments to local councils, for everything from large-scale public engagement to focused discussions with specialist stakeholders.

This guide gives you a clear picture of what Dialogue does, how it works, and what it looks like in practice.

What's inside:

  • A product feature overview covering how the platform handles ideas, comments, ratings and moderation
  • Use case examples including national policy discussions, evidence gathering for scrutiny committees, and closed stakeholder engagement
  • A case study from the Scottish Government's national COVID-19 conversation, which generated over 4,000 ideas and 16,000 comments in a single week
  • Details on support, hosting, privacy, data ownership and security

About Delib

For over a decade, our platforms have been trusted by over 600 government customers to run over 75,000 engagement activities and have collected over 9,000,000 responses from citizens.

We created these easy-to-use templates with input from real customers to make work easier for planning and policy professionals just like you.

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