Citizen Space For Health
Everything you need to understand how Citizen Space from Delib helps health organisations run better consultations and engagement, from patient experience to national strategy.
Citizen Space is used across the health sector to improve patient engagement, gather stakeholder feedback, and manage statutory consultation processes. Whether you are a national health department running a regulatory review or a regional health body seeking patient and community input on service delivery, Citizen Space gives you a secure, accessible platform built to the standards government and healthcare organisations require.
This guide sets out how Citizen Space works for health organisations, what it includes, and how it performs in practice.
What's inside:
- A product feature overview covering activity creation, response collection, and analysis and reporting tools
- Detail on inclusive design, including WCAG 2.2 compliance, mobile optimisation, image-based answer options and no-login access for respondents
- Information on statutory consultation features including skip logic, chapter-based structures, moderation and response publishing
- Details on AI-powered features including First Pass Analysis for sentiment scoring and response summaries, and speech-to-text for more accessible participation
- A case study from Central Queensland Health, showing how a custom API and Power BI integration gave executive teams real-time consultation insight
- Privacy, security and hosting information including ISO 27001:2022 certification and in-territory data storage
About Delib
For over a decade, our platforms have been trusted by over 600 government customers to run over 75,000 engagement activities and have collected over 9,000,000 responses from citizens.
We created these easy-to-use templates with input from real customers to make work easier for planning and policy professionals just like you.
