Involving citizens in street planning and transport design
The challenge
The City of Edmonton needed to consult citizens about Complete Streets.
Complete Streets is a new approach to planning and designing transportation systems that moves away from the traditional, mobility-based approach.
Our approach
Dialogue provides online public discussion for the people affected by a decision.
Edmonton ran a multi-phase consultation, first developing principles, and then enabling further public discussion to refine the final policy decision.
The results
The ideas generated from public consultation helped Edmonton develop the Complete Streets principles for the city. These principles provided a basis for decision making, and form the basis of Edmonton's Complete Streets policy statement.
Dialogue helped Edmonton develop a Complete Streets policy to offer safe access for everyone: pedestrians, bicyclists, motorists, truck drivers and public transportation users of all ages and abilities.
We were very satisfied with the service and product provided by Dialogue. The ability to configure the platform was very beneficial and the customer service was prompt and thorough.
Delib is a govtech leader specialising in consultation and engagement, trusted by over 600 government organisations worldwide, including major planning projects. Since 2004, we've been building secure, accessible digital platforms to make participation simpler, fairer, and more inclusive. Our flagship product, Citizen Space, was built in collaboration with the UK government and has supported more than 11 million responses across over 110,000 democratic activities.