Simulator is easy to buy

First, see it in action with a guided demo. Then ask any questions you've got and build up a good understanding of the platform. Then decide if it's the right choice for you. That's it.

  • Simple subscription pricing keeps costs predictable
  • Talk to a friendly team who work with government every day
  • No high pressure selling – decide at your own pace
  • 1800 97 67 61 Australia
  • 0800 437 206 New Zealand
  • 0845 638 1848 UK
  • Worldwide: +44 11 7381 2989

Simulator key facts

Information security
  • Operations certified to international standard for information security, ISO 27001:2013.
    Delib's ISO 27001:2013 certificate (PDF).
  • We have been handling sensitive data since 2004, and are registered for Data Protection with the UK Information Commissioner's Office.
  • All staff are background checked. We operate a robust information security policy, available on request.
  • Simulator is regularly penetration tested by a CHECK-approved third-party security vendor.
  • HTTPS as standard.
Privacy compliance
  • Privacy Policy page lets you clearly inform respondents how their data will be handled.
  • No intrusive cookies. Cookies page in the platform clearly explains cookie use to respondents.
Data ownership and storage
  • You own all response data collected through your Simulator. We act as data processor.
  • All data stored in-territory. Hosting currently available using secure datacenters in Australia, Canada, New Zealand, UK, USA and EU.
  • Hosting fully managed by us. 99.95% uptime guarantee; 24/7/365 monitoring.
  • All backups and maintenance taken care of by us.
  • Choose a, or domain name, or provide your own domain name.
Browser support Supports all standards-compliant web browsers including Firefox, Chrome, Safari and Edge. No plugins or additional software required for public or admin users.
  • Tested for W3C WAI WCAG 2.1 Level AA.
  • Accessibility page in the platform provides clear accessibility statement.
Pricing model Simple subscription pricing. We always make clear what's included and what's an optional extra.
  • Invoice billing.
  • Range of payment methods accepted, including BACS and IBAN.
Setup time
  • The platform typically takes 7-10 working days to deploy from agreement of contract.
  • You may want to allow a little longer to collate the data for your Simulator.
  • Deployment can be expedited – contact us if your need is urgent.
References Available on request
  • A dedicated customer success manager will oversee the lifecycle of your project, help you configure the simulator, help you achieve your project objectives and offer remote training.
  • If you are in Australia, New Zealand or Europe, we can deliver on-site training.
  • We can deliver remote training anywhere in the world.

Need a question answered? Simply get in touch.

The Delib team have been quick, responsive, collaborative and made a challenging project under tight timelines come together smoothly and effectively

Ministry of Finance, Province of British Columbia, Canada

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