Work in digital democracy. Make better things. Make things better.

We're hiring! Developer - UK

We need an experienced Python web developer (product engineer).

We have interesting problems.

We’re not a bad company. 

Engineering is based in our HQ in Bristol UK. This job can be substantially performed remotely, but post-Covid it will be necessary to be present in Bristol from time-to-time; more on this further on.

What the job involves

Product development

Delib engineers work on three types of software product:

  • democracy platforms used by millions of citizens and tens of thousands of our customers working in government;
  • internal management tools used by staff across Delib;
  • products for infrastructure, hosting and support, used by other engineers.

We’re looking for someone who’s worked on long-lived software products/SaaS and understands about building with longevity in mind. Not making a rod for your own back.

You must have substantial experience working with web stacks from client-side UI libraries down to the storage layer and everything in between. We mostly work with Python web frameworks. If you haven’t used Python then we’d want to see industry experience in a good range of different languages.

It’s a requirement that you have some familiarity with administering *nix production environments - it’s not that you will be doing this all day every day, rather that it is essential for understanding security and incident response.

Support/ops

All developers take rotating shifts as Developer on Support, which works out at about 4 fortnights a year. Being on support means we work alongside our lovely account managers to help answer questions from customers and are generally on hand to be the “interruptible” one.

Support is actually really helpful for us as engineers as well as for our customers – it gives us ‘skin in the game’ and means that we get to see how the things we've built affect customers' and citizens’ lives. Also, customers love getting a reply directly from the person who can fix their problem.

Here is an old blog post about support. The photo is from a past office but most of the rest of it is still true.

Out-of-hours cover

Our customers have a 24/7 SLA and, as we all know, things occasionally go wrong. If a customer's site goes offline, all the developers get a text and the first one to ACK it gets the pleasure of dealing with it (and gets paid for it). This is the system we've chosen, and is not imposed by management. It works a lot better than you'd think!

Working at Delib

Delib is a well-established company. This isn't a VC-funded acqui-hire operation - we're looking for people to join us for the long haul. Here's what Delib people think about working here.

We tend to use the word 'engineer' at Delib more often than 'developer' or 'programmer' because it's not just about writing code: Delib's engineers are also involved in a lot of the commercial, operational and ethical decisions that come with building and running software products.

As an engineer at Delib you'll have a lot of autonomy and responsibility. You will be directly involved in the design of our software products, so decisions you make will affect the day-to-day work of thousands of admin users, and ultimately the ways that citizens around the world can interact with government. Here are some of our thoughts about product engineering.

In a nutshell

  • We test
  • We ship often
  • We do support
  • We build new stuff
  • We maintain old stuff
  • We have skin in the game
  • We make iterative improvements
  • Shipping broken in production is a nope

Delib Culture

We have a nice office in central Bristol, but unsurprisingly it's not seeing much use at the moment. Most of Delib's staff live in or within easy reach of Bristol, but we also have people in Edinburgh, in Canberra in Australia, and in Christchurch and Wellington in New Zealand.

We do all try to get together for company events a few times a year, including our Southern Hemisphere counterparts if we can wrangle it. Some of these are “away days”, where we go away overnight for some concentrated training or design sessions (and optional socialising in between).

We also have an annual two-night summer break which is very much not work. This is optional too (it's definitely not enforced corporate “fun”) and you can be as active or as chilled, as extroverted or introverted as you want.

We're still figuring out what form these will take in a post-Covid world, but we're determined to make something work. We find that relaxed social time together is one of the easiest ways to develop trust and maintain an effective, non-toxic company culture.

Location

Until Covid hit, we put a strong emphasis on engineers working in our Bristol headquarters for at least some of every week. We enjoy working, lunching and hanging out together, and for things like thrashing out designs, there's nothing better than gathering around a big whiteboard together.

From now on however, we expect more people to work away from the office more of the time. We've realised that as well as being less germy and better for our carbon footprint, this is a far more equitable arrangement for the Delib people who’ve always been working remotely.

In short - it’ll be easier if you live within commuting distance of Bristol, but if you’re not sure then get in touch.

Hours and salary

This is preferably a full-time role, but flexibility is possible. Currently we have seven engineers of whom two are part-time (freelance), one is full time, and the remainder are part-time with the option for scale-up days each month. We find that these arrangements suit our work/life/childcare/hangover requirements perfectly.

We're offering £40-50k pro-rata depending on experience. We'll never match London rates, but our salaries are competitive for Bristol, and we're committed to maintaining that. Also we do stuff that really isn't evil and does make a difference.

You’ll also get the use of a company MacBook Pro (or Linux machine if you prefer). We have rules about how you use it, but not too much in the way of horrible IT-department red tape.

Contact details

Sound interesting? Send us a covering letter and your CV to jobs@delib.net.

We don't place too much faith in CVs, the covering letter is really what we look at. If we like the look of yours we'll arrange a standard hiring interview.

We follow the HMG Baseline Personnel Security Standard and you will therefore need to satisfy basic eligibility criteria/certain conditions of employment (e.g. nationality rules/right to work); and provide appropriate documentation to verify ID, nationality, employment and/or academic history, criminal record (unspent convictions only).

No applications will be accepted via recruitment companies.

Cheers,

Andy (Director) and Jess (Developer)

Location Bristol, UK / work-from-home UK

Salary range £40k-50k pro-rata

Closing date 28 September 2020

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