Yesterday I popped down to the Public Affairs News offices to chat to their editor – Ian Hall. The nice guy that he is – he offered to do a quick interview with me for their PAN TV section. [see below]. I’m never massively good at chatting on camera (I’m making a considered effort to get better!) mainly due to my over “errring”.
Anyway, the main thrust of what I was trying to say in my interview related to “the next 12 months in policy consultation”. And my main point was to say that I thought policy consultation would be moving towards a more dialogue-based model, rather than consultation-based model, with UK civil-servants taking a lead from Obama’s team’s work, and also tips from the likes of Starbucks and Dell who’ve been successfully crowd-sourcing service improvement ideas from their customers for the last few years.
That’s what I wanted to say – see what came out of my mouth when faced by a camera!
