Author Archives: JoannaH

Social Media in the Public Sector: Who’s Using it and How?

A couple of interesting stories caught my eye today relating to the use of social media in the public sector, which I thought I’d share: How Local Authorities in England Are Using Social Media Dean Spurrell from Ashford Borough Council … Continue reading

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How We Keep Warm: Information Radiation

It may be sunny in our Bristol office but like those at Government Digital Service (GDS), we’ve been radiating information on TVs around the office.  Ambient information in the workplace helps keep everybody up to speed on what’s going on … Continue reading

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Delib Wins Social Buzz Award 2011

A bit late in announcing this but Delib is very happy to share the fact that we won a Social Buzz Award for ‘Best Socially Responsible Initiative’ for our work on the My2050 project for the Department of Energy and … Continue reading

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What’s Awesome About GOV.UK

The UK government have just launched launched the beta of their GOV.UK site, which is the first step towards creating a single website for information on public services and will eventually replace Directgov, which launched in 2004. The beta stage … Continue reading

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How Young People Use The Internet

In 2007, I was interviewed by a colleague in order to compile a blog post on ‘How Teenagers Use The Internet.’ It effectively served as my response to an article making the rounds at the time: a briefing paper on … Continue reading

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Eventbrite is Awesome For Offline Consultations

Even though we’ve been spreading the benefits of online consultations for years, a mix of online and offline remains popular. And when you need to organise an offline consultation, Eventbrite is an awesome way to manage it. It’s really useful … Continue reading

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Why Do We Call Our Apps ‘Apps?’

We were asked on our post about the use of IE6 why we choose to call our products (specifically Citizen Space) ‘apps.’ It’s a fair point, as iOS and Android applications seem to have a monopoly on the term ‘app,’ … Continue reading

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How We Support Our Government Clients

Because of the important nature of what we do and who we work for at Delib it’s vital we provide epic customer support when things (very occasionally) go wrong. Everyone knows that providing a good customer service can benefit a … Continue reading

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Why The NHS Debate Needed an Online Consultation

The ‘pause’ on Andrew Lansley’s NHS reforms was designed to allow the coalition government to ‘listen and engage’ on plans which faced near universal backlash. The final Health and Social Care Bill 2011 was unveiled this afternoon. The NHS’s listening … Continue reading

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